What we collect
- Account information: name, email address, company name, and billing details when you create an account.
- Interview data: recordings, transcripts, and AI-generated summaries from interviews you create and conduct.
- Participant data: voice recordings, responses, and consent timestamps from interview participants (see "Interview participant data" below).
- Usage data: how you interact with the product — pages visited, features used, session duration — collected via PostHog analytics.
- Device and browser data: IP address, browser type, and operating system, collected automatically when you use the service.
How we use it
- To operate and deliver the service — your interviews, transcripts, and dashboard.
- To improve the product — we analyze aggregate usage patterns to understand what's working and what isn't.
- To communicate with you — product updates, billing notices, support replies.
- We never use your interview data to train third-party AI models. See our subprocessors list at /subprocessors for the AI providers we use.
Who we share it with
We do not sell your data. We share it only with the sub-processors needed to deliver the service — infrastructure, transcription, payments, and analytics. The full list is at /subprocessors.
We may disclose data if required by law or to respond to a valid legal process. We will notify you when legally permitted to do so.
Interview participant data
When you send an interview link to a participant, they are the data subject — you are the data controller, and we are the data processor for that data.
- Participants receive an AI-interview disclosure before the session begins. Their consent is required to proceed.
- Consent timestamps are stored immutably alongside the transcript.
- Participants may request access to or deletion of their data by contacting you (the customer) or us at privacy@anyinterview.to.
- Recordings are stored per your account's retention settings (default: 7 years for compliance customers, 2 years for standard).
Your rights
Depending on where you are:
- GDPR (EEA/UK): Right to access, rectification, erasure, portability, and to object to processing. Email privacy@anyinterview.to.
- CCPA (California): Right to know what data we've collected, right to deletion, and right to opt out of sale (we don't sell your data).
- COPPA: This service is not directed at children under 13. If you believe a child has provided data, contact us and we will delete it.
Data retention
- Account data: retained for the life of your account plus 30 days after termination.
- Interview data: configurable per account. Default retention is 2 years for Pro, 7 years for compliance-tier customers.
- Usage analytics: retained for 12 months in aggregate form.
Security
Interview data is encrypted with AES-256 at rest and TLS 1.3 in transit. For a full overview of our security posture, see /security.
Contact
Privacy questions: privacy@anyinterview.to. We respond within 30 days.